Ensuring accessibility and ADA compliance is a top priority for The City of Atlanta's Department of Transportation. We are committed to removing barriers to accessibility and creating an inclusive and accessible environment for all members of our community. We believe that an accessible transportation system is essential to the freedom, independence, and quality of life of all community members, and we are dedicated to achieving this goal.
How can I report an obstacle or an inaccessible place in the crosswalk or sidewalk?
To report issues that prevent pedestrian accessibility, such as missing and/or broken ADA ramps and sidewalks, visit the ATL311.com web portal or contact the ATL311 Customer Service Center at 404-546-0311.
Upon completion of the submission, a service request record will be created for fulfillment by the Atlanta Department of Transportation.
Shauncey Battle
ADA Coordinator
55 Trinity Avenue SW, Suite 4350, Atlanta, GA 30303
1 (404) 416-0304
sbattle-williams@atlantaga.gov